August 2002

Dear Training Provider:

Based on some valuable feedback we’ve received from customers like you, Element K is making some changes to its courseware with the goal of meeting your needs more effectively. To give you a summary on the improvements you’ll be noticing, I’ve outlined some points below.

Lesson-level Labs: We’re adding lesson-level labs to many courses as a means of enriching students’ learning experience. Each lab contains a job-focused scenario and hands-on activity designed to practice all the learning objectives set forth in the lesson. Labs will be grouped together in a separate section in the manual, not spread out among the lessons. You can download these new labs and their data files now from our Web site (http://support.elementkcourseware.com).

Format Improvements. We’re making minor format changes to the page layout of our Spark courseware. These changes do not affect the content itself, but are being instituted solely to improve readability and usability. 

The pagination of our manuals will be changing. We hope that giving you this advance notice will help your instructors make the transition from their existing books to the new revisions so that everyone will literally be “on the same page” in the classroom. (For a list of affected courses, see the reverse of this page.)

To help you make a smooth transition to our new “rev 2.0” courseware, and to provide you and your instructors time to prepare for this change, you can still place orders for the current versions of the affected titles until 5:00 p.m. EST on Wednesday, September 4. After that time, orders will no longer be taken, and the cutover process to rev 2.0 will begin.

You must place an order by September 4 to have student- or instructor-edition manuals shipped in their current format.

If you’d like to review the changes we’re making in rev. 2.0, please feel free to request an electronic evaluation copy of our new instructor’s editions. To request copies, email our customer service department at pressorders@elementk.com. Be sure to include your customer number and email address in the body of your request. 

To summarize:

•	Some of our courseware will be repaginated (affected titles listed on the reverse).
•	We’re adding lesson-level labs in their own section. 
•	The new rev 2.0 versions begin shipment on Monday, September 9.
•	Orders for the current format must be made by 5:00 p.m. EST on September 4.
•	For eval copies today of the rev 2.0 version, email customer service at pressorders@elementk.com.

Please know that the Element K team is ready and available to assist you should you have questions, comments, or concerns about our recent improvements. Please do not hesitate to contact your account manager. Once again, thank you for your business and your patience as we make the transition to rev. 2.0.

Sincerely,

Denise Opdyke
Senior Director of Sales

Courseware Titles to be Affected by Repagination

Part #	Courseware Title	
84-400	Access 2002: Level 1	
84-401	Access 2002: Level 2	
84-402	Access 2002: Level 3	
		
84-950	FrontPage 2002: Level 1	
84-951	FrontPage 2002: Level 2	
		
84-126	Internet Explorer 6.0: Introduction	
		
84-124	Introduction to Personal Computers Using Windows XP (no Lesson Labs)	
84-125	Introduction to Personal Computers Using Windows 2000 (no Lesson Labs)	
		
84-121	Windows XP: Introduction	
84-122	Windows XP: Transition from Windows 98	
84-123	Windows XP: Transition from Windows 2000